Refund policy
Refund Policy
Thank you for your purchase. Due to the nature of our products, once the products are delivered, we maintain a strict No Refund or Exchange policy on all oil products.
This policy ensures the safety and quality of the products for all our customers. Once an item is delivered, we cannot accept returns or exchanges under any circumstances, including but not limited to:
- Changes in preference.
- Incorrect orders placed by the customer.
- The product being opened or unused.
We appreciate your understanding and encourage you to review your purchase carefully before finalizing your order. If you have any questions or concerns prior to your purchase, feel free to contact our customer support team for assistance.
Thank you for your cooperation.